Service update

3 weeks ago Wed 8th Jun 2022

Like many industries we have been struggling with staff shortages, the past few weeks being particularly challenging.

We were reluctantly expecting to be updating customers of more cancellations tonight for tomorrow and feeling helpless of the impact this would have on our customers.

We are pleased to say our Borders Buses team have been working all day to deliver a full service with a reduced number of staff and have succeeded. Our drivers have given up rest days, swapped shifts and are working extra hours to get you to school, work, appointments and anywhere else you need to go!

The commitment and dedication of our Borders Buses team in keeping our customers moving has been unbelievable!

To be honest, the next three weeks will be operationally challenging. Once the schools stop for the summer it should give us extra resource to meet our service commitments but until then it’s going to be a challenge.

We will keep our customers updated daily. However we are keen to stress our aim is to keep our network connected and not cut services, frequency (journeys) may be reduced across all services.

For all live journeys please visit out website or download our Borders Buses app.